Being Digital, the advances in digital technology and the significant change in society and life. Social services, mobile, big data analytics, cloud and internet and things like AI and robotics. The creation of new business models that use digital technology are in full swing.

It’s early in the future of IT service management, justified and management changes caused by this rapidly evolving digital technology, mastering, can contribute to the innovation of life and society. And the joint development of the new service and collected wisdom of a variety of people, providing it quickly on the market, you are obliged to the management cycle itself that for further evolution.

NPO ITSMF Japan is aware of such challenges in accelerating the theme of “Being Digital ~ Challenges for Digital Innovation in IT Service Management”, November 9, 2017 (Thursday) – 11 Months 10 Days 2 Days (Gold), will be held from the “14th ITSMF Japan Conference / EXPO”.

Especially this year, as a new attempt, using the framework of the “Shuhari”, such as the traditional Japanese martial arts and tea ceremony, to organize the evolution of IT service management, what to do now, and what the future need either , for what will happen in the future, and provides easy-to-understand useful information.