This year’s annual Conference and Exhibition takes place in Manchester on 20-21 November, featuring three streams of service management presentations and all the usual networking opportunities of our annual industry gathering.

Watch out for the Call for Presentations — coming soon — and full details of Conference delegate registration and sponsorship.

This year’s key themes are:

• DevOps – integration with core ITSM frameworks
• Service Management in the Cloud
• Enterprise Service Management – beyond IT
• Customer Experience

Why not put forward a presentation and share your experience and knowledge with other members? The Call for Presentations is now open.

Note that the Professional Service Management Awards gala dinner in June will be replacing our Conference awards dinner. In its place, there will be a lavish networking evening with buffet-style dinner on the Monday evening of Conference, which will be open to ALL attendees (including Tuesday delegates).